Technology Training for Today's Essential Office Skills

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Picture this: You have written a long explanatory email to a supervisor. The person responds, “Fine.” FINE? Fine! Fine? “They” have said for years that email was going to go away. It hasn’t and will not for the forseeable future. Email has become the premium medium for communication – even when it might not be the most appropriate. As one writer put it, “Email is the right communication medium for matters of relatively low importance. It's great for sharing information. It's awful for important conversations.” But, yet we continue to make email the mainstay of our communications. This session will provide practical tips on email etiquette that will bring you back to the basics and review the RESPECT acronym to help you bring success to writing your emails. The different between our Intent and Impact can be vast. Please plan to dedicate approximately 60 minutes to view this webinar. Read more

[Due to the size of this file, it may take a while to load. If nothing happens within 30 seconds, try clicking ahead on the play bar at the bottom of the webinar window.] Law firms are… different. People who have worked in the law firm environment always agree that a law firm culture is unlike anything they’ve experienced anywhere else. But when you ask them to explain the differences, they often say, “It’s hard to describe.” We’ve got you covered! In this one-hour webinar, we will cover: •         Large Law Firm Structure •         Basic Terminology •         Lawyer Style •         Communication Tools and Tips Please plan to dedicate approximately 60 minutes to view this webinar. Read more

Do you want to be the valued and vital right hand of an attorney? Identify the core ingredients to be a sought-after legal assistant and learn to develop those skills to put yourself in the perfect position for you to shine. Whether you are looking to knock your boss’ socks off, or you are just beginning your career as an assistant, this workshop is for you. Please plan to dedicate approximately 60 minutes to view this webinar. Read more

This webinar will include: • Discover & Develop • Group Guidelines • Communication Levels • Increasing Communication Confidence • Communication Practice • Asking Questions • Asking the Question that Wasn’t Asked • Types of Questions • Receiving Information Please plan to dedicate approximately 60 minutes to view this webinar. Read more

This webinar will include: When Communication Isn't Easy E-mails Are a Way to Explore all of This! Composing Receiving Responding Tactical Application (Tone, Responding to Requests and Giving Instructions, Faux Pas, RESPECT What we want to say and how to say it Please plan to dedicate approximately 60 minutes to view this webinar. Read more

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